Troubles with Kobo
It came to our attention yesterday that Kobo had arbitrarily started discounting eBooks by indie publishers and authors who distribute through Smashwords, the sort of discounting that lurks within Amazon’s manipulative corporate strategy. The discounting, apparently, was such that publishers and authors were only to be paid the net on Kobo’s set retail, not on the publisher’s retail (agency model).
Much to our astonishment, when Five Rivers checked on that allegation, we were astonished to find all our titles removed from Kobo’s content, despite the fact we established a direct account with Kobo several years ago, and have had our titles available through the eBook retailer for over a year.
We apologize for any inconvenience this may cause our fans and customers. As we discover any news, we’ll let you know. Hopefully this will be resolved without undue hair-tearing and trouble.
UPDATE: Just heard back from my contact at Kobo. Technical issue it is. We’re safe and the problem is being investigated. Titles should be back online soon.